Utilities Courier
Our utilities courier service can handle your consignment, whether it’s an urgent delivery or ad-hoc.
Utility Courier Service
As a utility courier service, we have longstanding partnerships with utilities suppliers, including gas, water and electricity companies.
We empathise with the need to keep your customers happy by having a working service as well as positive customer service. When it comes to the utilities sector, break-downs and intermittent services can be detrimental to customer service, and can sometimes result in the termination of a utility contract. It can be even more frustrating when an engineer has the time to complete repairs, but doesn’t have the appropriate parts at the right time.
Time-Critical Deliveries
We empathise with the need to keep your customers happy by having a working service as well as positive customer service. When it comes to the utilities sector, break-downs and intermittent services can be detrimental to customer service, and can sometimes result in the termination of a utility contract. It can be even more frustrating when an engineer has the time to complete repairs, but doesn’t have the appropriate parts at the right time. Our fast and reliable service has been vital in helping utilities businesses to overcome this issue.
Range of Vehicle Sizes Available
From small vans for spare parts through to heavy haulage for larger components.
Dedicated Delivery Vehicles
Fast and direct delivery when timing is critical.
Real-Time Updates
Real-time tracking and live status updates, including ETA’s.
24/365 Service
Fulfilling both scheduled and ad hoc deliveries within 60 minutes of booking.
Dedicated Service Team
Dedicated point of contact from our nationwide service centre.
Technology Driven Solutions
One thing that sets us aside from the rest is that we provide engineers with real-time tracking and an estimated time of arrival, so that you’re kept in the loop of when your consignment will arrive. This means less waiting time and allows you to schedule your workload more effectively.
Testimonials
Just a little bit of feedback regarding the courier from Crown we had covering our home deliveries. All the care homes and surgeries [he was covering] said he was brilliant and polite, no job was too small for him at the branch regarding deliveries. It was a pleasure to have him covering at such busy time.
Sarah
Pharmacy Manager
We’ve been supporting the UK’s largest plumbing and heating trade specialist to provide intra-branch and overnight deliveries. And we were delighted to have received such fantastic feedback about our customer service team.
Just wanted to drop a quick note to say a huge ‘thank you’ to the team for such fantastic customer service. I have used you had handful of times and its always been last minute and urgent! Every time the person at the end of the phone has been super friendly, efficient and helpful. So, I thought it only right that I drop a note to give praise where it is due.
Great team thanks again.
Natasha Middleton
Excellent service, quick response and delivered in full on time.
Andy Heaton
Wolseley UK, Huddersfield
Huge thank you for sorting out this job for us at short notice. There have been no issues so thank you
Nicola Smith
Van Services Team Leader at Hermes
Thank you for getting us out of a sticky situation the other day; we had an urgent requirement to deliver some goods to a site that was soon to be finishing up. All our vehicles were already out on the road. We made a call into Crown Couriers and Andrew sent us in 2 x Transit vans within the hour (on a Friday afternoon!!); we were able to fulfil our Customer’s requirements and without it costing us an arm and a leg!! Highly recommend these guys. Fab service and National coverage – what more could you want.
Manj Keith
Sales Manager at Galaxy Insulation & Dry Lining
We have a regular driver who always exceeds expectations and if he is later than normal, will always apologise even when it is not his fault. He is polite and knows us all by name. This is a nice personal touch.
Brett S.
Very good friendly driver who tries his best to deliver the parts as soon as possible. Highly recommended.
S. Bhana
Crown Couriers provide a great service and we have no problems with them or the drivers. Keep up the good work.
M. Russell
Very good service and most importantly prompt and reliable delivery
Neil O.
Driver always helpful and pleasant
Pete S.
Your driver C. is FANTASTIC
Peter K.
Our driver is usually M., very polite and friendly. Always on time and courteous
