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Pharmaceutical Guide To Drugs Courier Services

If you’re in the healthcare profession, whether you are a home carer or pharmacist, you may benefit from a drugs courier service to deliver and collect pharmaceuticals or medical specimens and samples. As a healthcare courier service, we offer complete peace of mind for healthcare professionals and the patients in their care. 

We understand the importance of sensitivity and confidentiality with healthcare deliveries, which is why we handle every healthcare delivery with the utmost care, compassion and proficiency. All of our drivers collecting and delivering medicine and medical equipment are fully trained and approved by some of the UK’s leading healthcare companies.

We assist in several main parts of the medical industry, including nationwide pharmaceutical distribution, pharmacy home deliveries, (supporting online, community and nationwide pharmacies with deliveries to patients in their homes), medical equipment deliveries and installation,  and medical specimen collection and deliveries.

In this article, we talk through the benefits of using a drugs courier service and how you can utilise the courier service in your industry.

Time-Critical Deliveries

Pharmaceutical, medical equipment and home deliveries are all dependent on time-critical responsiveness. We know just how important it is for patients and customers to receive medicine at the right time and in the right place, which is why we operate a 60 minute response time in arranging your delivery. 

A recent example of this involved a driver delivering emergency medication to a patient’s home. In this case, the medication was only available from one location, meaning the driver travelled from one end of the country to another to ensure the child received the urgent medication in time. This not only demonstrates Crown Couriers agility but also the responsiveness of our team, ensuring outstanding service and 99.9% delivery rate.

Specimen Collection and Deliveries

When diagnosing a patient with an illness or disease, it’s critical that the diagnosis takes place sooner rather than later, so that treatment can be provided to the patient much earlier. If you’re looking for a reliable specimen collection and delivery service, you’ll need to find a courier service which offers a fast, secure and trackable delivery. 

Our drivers receive appropriate training to transport patient specimen samples from GP surgeries, blood donation centres and care homes, to hospitals and laboratories across the UK. Whether it’s microbiology or blood samples, we offer fast response times so that a diagnosis can be delivered promptly, therefore giving your patient more precious time to recover. The types of samples we collect and deliver include:

  • Microbiology samples
  • Blood samples
  • Liquid feed
  • Virology samples
  • Human body fluids for testing
  • Cultured infectious tissue/sample for referencing

Blood Transport Containers

The blood cold chain is widely recognised and should be viewed as a chain of controlled steps, from the time of donation to the time of transfusion, to maintain the blood donation and the components prepared from it. 

Blood transport containers can be used during this process to provide a secure controlled temperature environment for blood and components in transit from one location to another. A transport container consists of an insulated box that, when sealed, provides a space that is isolated from the external (ambient) environment. Efficient insulating material is able to control the temperature inside the box and prevent it from changing as a result of ambient temperature.

Flow chart

Patient Home Delivery

Some patients may be home-bound whilst receiving care at their home address, so we understand it can seem like a huge inconvenience and struggle for patients to get to and from their local pharmacy to collect their prescriptions. We offer prescription collection and deliveries, direct from a pharmacy, straight to a patient’s home, giving every patient the right to have medicine readily available. 

Our highly-trained drivers make sure that all deliveries reach the right patient or point of contact, whilst keeping with our strict confidentiality protocol. Our team can deliver prescriptions and medical equipment straight to the door of a patient, ensuring that all medicine is in the right hands; then report and track everything securely online, taking note of any issues.

Temperature-Controlled Fridge Assist Deliveries

It is critical that the medicine is kept in a temperature-controlled space, even after it has been delivered to a patient’s home. At Crown Couriers, our drivers are trained to handle home equipment installation for medical patients. This includes the installation of medical fridges and handling stock of controlled medication. Our drivers will support with refrigerated drug rotation, ensuring the medicine to be used next is placed at the front of the fridge. 

Ad Hoc Deliveries

If your requirements for a drug courier service are ad hoc, you’ll need a reliable delivery service that offers flexible pharmaceutical collections and deliveries as and when necessary, even at short notice

At Crown Couriers, we’re happy to make routine deliveries or last-minute ad-hoc deliveries, with our 60 minute response times and 24/365 manned call centre. So in other words, our helpful and friendly drivers are here for you, night and day.

Get in touch with Crown Couriers

When it comes to healthcare and pharmaceutical deliveries, sensitivity and confidentiality are of the highest concern.

Our experience in working across a wide range of sectors makes us a knowledgeable and reliable logistics partner for businesses from a variety of industries.

Passionate about innovation, we have the capability to develop systems and processes to suit the needs of any sector. Our drivers are carefully selected and appropriately trained for the specific requirements of the role, enabling us to meet the bespoke needs of businesses with varying demands.

If you’d like to find out more about our pharmaceutical courier service, please get in touch with us.

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