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Innovation

At Crown Couriers, we’re passionate about innovation.

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Continually investing in new technology enables us to find ways to deliver more for our customers, offering increased flexibility and better communication.

Online booking and real-time GPS tracking allows you to follow your consignment from booking, right through to delivery; whilst our secure online stock control and route planning systems are just a few of the offerings which allow us to cater for more specific requirements.

We’ve also invested significantly in modernising our infrastructure and internal systems, safeguarding connectivity and creating more efficient processes.

Dynamic Text & Email Notifications

Investment into dynamic text and email notification software enables us to provide proactive, real-time updates in relation to the status and location of a consignment.

With an ever-increasing consumer demand for access to information, this software allows us to provide updates direct to the customer, in the most timely and effective way.

Customers can choose from text or email notifications to be provided when goods have been collected and an attached POD will be sent upon delivery, reducing the requirement for paperwork.

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Optimised Route Planning

The implementation of intelligent route planning software has provided us with the ability to schedule our fleet holistically, ensuring routes are coordinated in the most effective manner.

Through the clever detection of current and imminent traffic issues and the elimination of unnecessary mileage, this impressive system allows us to deliver an enhanced experience for our customers, whilst driving cost savings.

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Online Booking & Live GPS Tracking

Providing our customers with a secure online log in area allows us to offer to utmost flexibility when it comes to booking and managing their consignments.

Using live GPS updates, our online tracking software provides the customer with the most up to date information, allowing them to monitor their consignment as it progresses. That includes the visibility of POD’s from the point of delivery.

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Have a question?

0330 333 4400

24/7 call centre with knowledgeable and  trained call handlers.

info@crowncouriers.co.uk

We'd love to hear from you, whether it's a suggestion, feedback or query.

Tamworth, Staffordshire, B78 3HH

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