About Us

When it comes to same day deliveries; we’re the experts.

Established in 1990, we’ve been leading the way in creating bespoke same day solutions for almost three decades.

We understand that a ‘one-size fits all’ approach doesn’t always offer the best service, that’s why our experienced account managers work with businesses to create a courier service that is tailored to meet their individual requirements.

With innovation at the heart of our values, we are committed to investing in technologies that will continually deliver more for our customers and keep Crown at the forefront of an evolving industry.

Our History

The story of Crown Couriers started with just two vans back in 1990.

A lot has changed since then, we moved to our current site in Tamworth around 13 years ago and have grown to a fleet of over 800 vans and over fifty internal staff.

But one thing hasn’t changed; our Managing Director who started the business almost three decades ago and his mission to be the trusted partner to businesses that need a reliable, bespoke same day courier. Testament to that are the customers that have stayed with Crown from the very beginning and still value its courier service today.

Our Values

As our business evolves, our core values provide a solid foundation for the way we operate and serve our customers.

The driving force, united in bringing our values to life are our people, who are passionate about delivering exceptional customer service every single day.

And with innovation and pro-activity as key themes throughout our values, we continue to utilise the latest technologies to ensure we stay ahead of the industry, developing ways to meet the changing needs of our customers.

Deliver more – An unrelenting pursuit of excellence

Rise to the Challenge – Own the problem, embrace the difficult, deliver a solution

Initialise Potential – Be proactive, reactive and innovative

Visionary Thinking – Anticipate the future and evolve

Exceed Expectation – If there is a better way, find it!

Our Vision

At Crown Couriers, we deliver a same day service that is tailored to meet our customer’s requirements.

By working in partnership with you, we build a true understanding of your business needs and have the flexibility, expertise and technology to enable us to develop an effective same day courier solution.

Our company vision reflects our quality-led approach to courier delivery and our commitment to creating a service that adds value for our customers.

‘To be the UK’s leading independent same day courier, working in collaboration with companies whose time and condition critical deliveries are essential to their business and customer’.

Awards & Accreditations

At Crown Couriers, we are driven by the knowledge that we gave our all into providing our customers with the best service that we could.

Still, there’s no better feeling than knowing our customers were so happy with the service we provided, that they awarded us for our efforts.

For two years’ running, we were recognised by BMW for delivering a high standard of customer service:

BMW Bronze Award for Service 2016
BMW Gold Award for Service 2017

And in 2020, two of our fantastic team were recognised by the Institute of Couriers for exceptional service, as both Kelly Millichap and Lee Galvin were presented each with a National Courier Award.

Our operation has been NQA audited and certified ISO 9001:2015 compliant, which demonstrates the quality of detail we apply to continually improving our internal practices.

Have a question?

0330 333 4400

24/7 call centre with knowledgeable and trained call handlers.

info@crowncouriers.co.uk

We'd love to hear from you, whether it's feedback or a query.

Tamworth, Staffordshire, B78 3HH

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