We understand that a ‘one-size fits all’ approach doesn’t always offer the best service, that’s why our experienced account managers work with businesses to create a courier service that is tailored to meet their individual requirements.
With innovation at the heart of our values, we are committed to investing in technologies that will continually deliver more for our customers and keep Crown at the forefront of an evolving industry.
A lot has changed since then, we moved to our current site in Tamworth around 15 years ago and have grown to a fleet of 500 vans and over forty internal staff.
But one thing hasn’t changed, our Managing Director who started the business almost three decades ago and his mission to be the trusted partner to businesses that need a reliable, bespoke same day courier. Testament to that are the customers that have stayed with Crown from the very beginning and still value its service today.
The driving force, united in bringing our values to life are our people, who are passionate about delivering great customer service every single day.
And with innovation and pro-activity as key themes throughout our values, we continue to utilise the latest technologies to ensure we stay ahead of the industry, developing ways to meet the changing needs of our customers.
By working in partnership with you, we build a true understanding of your business needs and have the flexibility, expertise and technology to enable us to develop an effective same day courier solution.
Our company vision reflects our quality-led approach to courier delivery and our commitment to creating a service that adds value for our customers.
Still, there’s no better feeling than knowing our customers were so happy with the service we provided, that they awarded us for our efforts.
For two years’ running, we have been recognised by BMW for delivering a high standard of customer service:
